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Florida State /  ITS Knowledge Base / Communications / Directory Assistance

Directory Assistance

Click on the title of an article below to see more information on that topic.

Changing your personal listing in the Faculty/Staff or Student Directory

Instructions for changing a personal listing in the Faculty/Staff Directory or Student Directory in Blackboard.

Having problems with the Automated Directory Assistance?

If you are experiencing problems, you may press zero, say “zero” or say “operator” at any time to speak to a live person.

A message should say that you are being transferred to the attendant, if you do not hear this message please call 850-644-HELP(4357).

How can I include my nick name in the Speech Recognition System?

Please submit a Support Request using the FSU Service Center case management system or call (850)644-HELP(4357) to request the addition of your nickname.

How do I get a printed copy of the Seminole Guide or Phone Book?

The seminole guide is no longer available in printed form. However, CenturyLink phone books are available on campus in the following locations:

  • Union Information Desk, 200 Oglesby Union 644-3434
  • Printing and Mailing 800 W. Madison 644-2794

In what formats are the university directories available?

Departmental, Faculty/Staff and Student directories are available in several formats. Click on the heading above for details.

My name is not in the Speech Recognition system

Find out who is listed in the speech recognition system and how to add or change these entries.

What is Automated Directory Assistance

Find out what the automated directory is and how to use it.

Where does directory information come from?

Click on this article to find out how directory information is gathered.

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