Troubleshooting Remote Desktop Connections

If there are issues with a remote desktop session please submit a case to the FSU Service Center and include:

  • User's name
  • Description of issue or service problem
  • Most current contact information so that the appropriate provider group can communicate the solution

ITS Service Desk

Call: 850-644-HELP(4357)
Hours: Monday-Friday 8AM-6PM
Submit a Support Request
After Hours Support