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How do I contact Qualtrics Support directly?

To contact Qualtrics Support, use one of the following methods:

FSU Qualtrics:

  1. Navigate to fsu.qualtrics.com
  2. Sign in with your FSUID username and password
    • If this is your first time logging in, you will be prompted with two options:
      • If you have a personal Qualtrics account or one provided to you by another institution or organization, select the first option and then the enter username and password for your personal or non-FSU Qualtrics account
      • If you do not have another account with Qualtrics, select the second option to generate one under the FSU brand
  3. Select Help
    QualtricsSupportCenterHelp.png
  4. Select Contact Support
    QualtricsSupportCenterContactSupport.png
  5. Enter "fsu" as the Organization ID and select Continue
    QualtricsSupportCenterOrgID.png

Qualtrics Support Center:

  1. Go to www.qualtrics.com/support-center
  2. Select Sign in with SSO
    QualtricsSupportCenterSSO.png
  3. Enter "fsu" as the Organization ID and select Continue
    QualtricsSupportCenterOrgID.png
  4. Sign in with your FSUID and password