After resetting your FSUID password, you will need to update your password on all devices and apps that use your FSUID, especially those that automatically sign in and update. Here are some of the most common places your FSUID password is used that may require action right away. NOTE: It may take up to 24 hours for your FSUID account to be updated in all systems.
If you use an FSU-owned computer and sign in with your FSUID, you’ll need to reboot.
- Connect to the FSU wired network via a laptop dock or Ethernet cable.
- Restart your computer.
- Sign in with your new password. If you are unable to sign in, wait five minutes and try again.
- Mac Users: Create a new keychain with your new password.
In your device settings, remove or forget the FSUSecure wireless network. Wait a second, then reconnect with your new password. This goes for laptops, phones and tablets. Refer to the "How do I update my device(s) with my new password?" FAQ for additional help.
Update your password on all mobile devices that connect to FSUSecure.
If you use an email program other than Outlook—such as Thunderbird, Mac Mail or Windows Mail—update your account to use your new password. Also, if you access FSU email on your mobile device refer to the "How do I update my device(s) with my new password?" FAQ for additional help.
Update your password in any mobile apps that connect to your official university account, such as email or OneDrive. To update your password in some apps, you may need to remove and re-add your account in your device settings.
Office 365 Apps
Outlook, Skype or OneDrive may prompt you to enter your new password. If so, enter your password and check the box to remember your password.
If you use Keychain to store your passwords on a Mac computer, you will need to update your login keychain. Refer to the "How do I update my device(s) with my new password?" FAQ for additional help.
Still no luck? Locked out? Don’t worry. We’re here to help. Submit a support request or contact the ITS Service Desk at 850-644-HELP(4357) or help.fsu.edu.