All network shared drives (K:) for CTS supported departments will always appear in Windows File Explorer. A red X will appear next to the drive if there is an issue. Follow these steps if you are having difficulties connecting to your shared drive.
- Start by making sure that you are connected to the FSU Network. If you cannot connect to the network via ethernet cable, try connecting to FSUSecure.
- If a red X appears on your network shared drive (K:), simply clicking on the drive within File Explorer will refresh the connection. The drive should connect automatically and start to display your files.
- If you still don’t have a connection, try rebooting your machine.
- If the reboot was unsuccessful in establishing a connection to your network shared drive, submit a support request for assistance.