What is a Distribution List/Group?

A Distribution Group is a group whose members can receive email messages sent to it.

A Distribution List/Group is not designed for bulk mailing. For more information on bulk mailing services at FSU, please reference the following pages:


Please note that Exchange Online has the following limits with regards to message limits and recipient and sender limits

Message Limits

Message size limit - Outlook: 35 MB
Message size limit - OWA: 35 MB
Message size limit - Outlook for Mac: 35 MB
Message size limit - migration: 35 MB
Subject length limit: 255 characters
File attachments limit: 250 attachments
File attachment size limit - Outlook: 35 MB
File attachment size limit - OWA: 35 MB
File attachment size limit - Outlook for Mac: 35 MB
Multipart message limit: 250 parts
Embedded message depth limit: 30 embedded messages

Recipient and Sender limits

Messages received: 3600 messages per hour
Recipient rate limit: 10,000 recipients per day
Recipient limit: 500 recipients
Recipient proxy address limit: 400
Message rate limit (SMTP client submission only): 30 messages per minute
Recipient rate limit: No limit
Recipient limit: 500 recipients
Recipient proxy address limit: 200

To request a Distribution Group please submit a case at http://servicecenter.fsu.edu. When requesting a new Distribution Group, please provide the following information:


  1. Description – Include a short description to describe the purpose of the Distribution Group.
  2. Department – Include the full department name and the 3 or 4 letter department abbreviation to identify ownership and possible location of the Distribution Group.
  3. AD Name – The AD Name must be in the format of COLL-RequestedName, DEPT-RequestedName, or ORG-RequestedName. College, department, or organization abbreviation must precede the requested name. (Note: DL can also be included in the AD Name to make it easier to identify distribution groups).
  4. Display Name – The name that is displayed in the Global Address List (GAL). By default, the AD Name is used. Anything else must have Branding approval. Send an email to dl-brandreview@fsu.edu to request Branding approval for a Display Name that does not match the AD Name.
  5. Primary SMTP Address - The primary email address of the account. By default, the AD Name followed by @fsu.edu is used. All other primary SMTP requests followed by @fsu.edu must have branding approval. Primary SMTPs requested on a departmental email domain (e.g. @DEPT.fsu.edu) must have the approval of the departmental IT staff.


  1. Secondary SMTP Address - Additional email addresses can be requested for Distribution Groups to receive mail.
  2. Internal/External Receive Groups – By default, Distribution Groups are restricted to receive mail from internal @fsu.edu senders only. The restriction can be removed by request.
  3. Hidden from the Global Address List - By default, Distribution Groups are not hidden from the Global Address List, but this can be done by request.
  4. Manager - The person listed as the technical manager of the Distribution Group. Having the technical manager contact information is helpful for organizational purposes.
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