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How do I set up my employee email on my iOS device?

iOS Mail app (Recommended Settings)

These instructions were created using iOS 12.3 on an iPhone 8 Plus. For additional instructions refer to Microsoft's iOS Mail app setup page.

  1. For first-time setup, open the Mail app
    • To add another account to your iOS Mail app:
      • Go to Settings, Passwords & Accounts, and then Add Account
  2. Tap Exchange
  3. Enter your FSUID in the form of FSUID@fsu.edu and select Next
  4. On the Sign in to your Exchange account using Microsoft? screen, select Sign In
  5. On the next window, enter your FSUID password and select Sign In
  6. Complete the two-factor authentication (2FA) process
  7. Select the items you would like to sync with your device (Mail should be selected by default)
  8. Select Save

iOS Mail app (IMAP Settings)

Accessing your employee email with older clients (e.g., Outlook 2013) or apps that use the ActiveSync, IMAP, POP3, and SMTP mail protocols (e.g., Thunderbird) is highly discouraged. These mail protocols are less secure as connection methods and they also will not function with two-factor authentication (2FA). Furthermore, ITS has limited where you can use POP3, SMTP and IMAP to access your FSU employee email account.

To access your email account using IMAP, you must be connected to the FSU network by: A) being on campus and using either the FSU wired or wireless (FSUSecure) networks, or B) connecting to the FSU Virtual Private Network (VPN) service, using the "Connect to the FSU VPN off campus" instructions found on the following FAQ page: Why am I sometimes unable to access my employee email?


NOTE: Depending on your device and version, the screenshots shown and steps taken below may differ on your device.

  1. Under the Settings menu, tap Mail and tap Add Account
  2. At the bottom, Tap Other
  3. Tap Add Mail Account
  4. On the New Account screen, fill in the following information:

    Name: Your name
    Address: FSUID@fsu.edu
    Password: Your FSUID password

    Even if your FSUID does not match your primary email address you MUST use the format FSUID@fsu.edu.

  5. The New Account screen will ask for additional information including Incoming and Outgoing Mail Server.

    • Incoming Mail Server:
      Host Name: outlook.office365.com
      User Name: FSUID@fsu.edu
      Password: Your FSUID password
    • Incoming Mail Server:
      Host Name: outlook.office365.com
      User Name: FSUID@fsu.edu
      Password: Your FSUID password
  6. Tap Next at the top of the window to complete your email setup
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