How do I set up my employee email in Thunderbird?

Accessing your employee email with older clients (e.g., Outlook 2013) or apps that use the ActiveSync, IMAP, POP3, and SMTP mail protocols (e.g., Thunderbird) is highly discouraged. These mail protocols are less secure as connection methods and they also will not function with two-factor authentication (2FA). Furthermore, ITS has limited where you can use POP3, SMTP and IMAP to access your FSU employee email account.

To access your email account using this app or the IMAP configurations detailed below, you must be connected to the FSU network by: A) being on campus and using either the FSU wired or wireless (FSUSecure) networks, or B) connecting to the FSU Virtual Private Network (VPN) service, using the "Connect to the FSU VPN off campus" instructions found on the following FAQ page: Why am I sometimes unable to access my employee email?

  1. Open Thunderbird
  2. From the menu, select Options and then select Account Settings
  3. From the drop down menu labeled Account Actions, select Add Mail Account from the menu
  4. Fill in the following information on the Mail Account Setup screen and click Continue:
    • Your name (First and Last)
    • Your ( email address
    • FSUID password
  5. Click Manual Config when the option becomes available
  6. Make sure your Mail Account Setup page has the information below in the following fields:

    Server hostname




    Incoming: IMAP



    Normal password

    Outgoing: SMTP



    Normal password

    Incoming: Choose "IMAP" and enter "" under Server hostname, "993" under Port, "SSL/TLS" under SSL, and "Normal password" under Authentication
    Outgoing: Enter "" under Server hostname, "587" under Port, "STARTTLS" under SSL, and 'Normal password" under Authentication
    Username: (Incoming and Outgoing): Enter your FSUID in the format

  7. Once the information has been entered into the fields described above, select Re-test to verify your setting and click Done
  8. Click OK to exit the Account Settings window
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