How do I remote into my computer at work from home using the VPN?

There are three ways to remotely sign into AnyConnect to connect to your work computer:

AnyConnect without a profile (Most Common)

  1. Install the VPN AnyConnect software on your home computer by going to vpn.fsu.edu and signing in with your FSUID and password.
  2. Find the AnyConnect link in the middle of the page, click on AnyConnect to install the software. It is a self-guided install.
  3. Next check your home computer to make sure that you have enabled remote connection.
    • If this is not allowed, you will not be able to connect from home or on the road to your work computer.
    • The following demonstrates how to turn on remote connection: Click on Start > Control Panel > Click on System.
    • In Windows, click the Remote tab and then select the Allow users to connect remotely to this computer check box. Click OK.
    • In Windows Server, click the Remote tab and then select the Enable Remote Desktop on this computer check box. Click OK.
  4. After you've installed the AnyConnect software and have enabled remote connection, reboot your computer.
  5. After the reboot, go to your Windows Start Menu, search for Cisco AnyConnect VPN Client and open the program.
  6. Enter the following in the Connect to field: http:/vpn.fsu.edu
  7. Enter your FSUID and password.
  8. Click the Connect button.
  9. Go back to your Windows Start Menu, search for Remote Desktop Connection, and open the program.
  10. When the menu appears, enter your work computer's IP address.
    • Also, if you have access to more FSU resources, click on the down arrow, select Browse for more which views a list of available computers on the domain.
    • You may or may not have access to these resources.Try clicking on it and see if you have access. If not, talk with your supervisor and IT staff about special access. If no one in your area can help, please submit a support request and provide information on to which FSU resource(s) you are unable to connect.

13. Click Connect

 

New VPN AnyConnect Client Software Installation - with a Profile Name

  1. Obtain your Profile Name.
    • FSU staff should get their VPN Profile name from their IT staff or supervisor so that they will have permissions to network resources from home or on the road.
    • The profile name gives special permissions to staff that require access to a special FSU resources (i.e. remote access to work computer, databases, network drives, remote access while traveling on the road, etc.).
  2. Download the VPN AnyConnect software on your home computer by opening your Internet browser and entering the following address: http://vpn.fsu.edu/profilename ("profilename" in the address is the Profile Name obtained in Step 1).
  3. Next, enter your FSUID and Password. This will open up to the VPN service menu.
  4. Find and click on AnyConnect to install the software. It is a self-guided install.
  5. Next check your home computer to make sure that you have enabled remote connection.
    • If this is not allowed, you will not be able to connect from home or on the road to your work computer.
    • The following demonstrates how to turn on remote connection: Click on Start > Control Panel > Click on System.
    • In Windows, click the Remote tab and then select the Allow users to connect remotely to this computer check box. Click OK.
    • In Windows Server, click the Remote tab and then select the Enable Remote Desktop on this computer check box. Click OK.
    • To view a list of available computers on a domain, open Remote Desktop Connection, click the arrow next to Computer, and select Browse for more.
  6. After installing the AnyConnect software and enabling remote connection, reboot your computer.
  7. After the reboot, go to your Windows Start Menu, search for Cisco AnyConnect VPN Client and open the program.
  8. Enter the following in the Connect to field: http://vpn.fsu.edu/profilename ("profilename" in the address is the Profile Name obtained in Step 1).
  9. Enter your FSUID and password.
  10. When the menu appears, enter your work computer's IP address.
    • Also, if you have access to more FSU resources, click on the down arrow, select Browse for more which views a list of available computers on the domain.
    • You may or may not have access to these resources.Try clicking on it and see if you have access. If not, talk with your supervisor and IT staff about special access. If no one in your area can help, please submit a support request and provide information on to which FSU resource(s) you are unable to connect.
  11. You've selected the FSU resource, now click the Connect button.
  12. Go back to your Windows Start Menu, search for Remote Desktop Connection, and open the program.
  13. Enter your work computer's IP address
  14. Click Connect.

 

Troubleshooting

Reminder - Before the employee goes home they must know their work computer's IP address, and what resources at work they would like to connect to. Again, discuss this with your IT staff or supervisor.

Helpful Tidbit - The employee should send an email to their self with their work IP address so that they will have the IP address in an email for later reference at home or while traveling so that they can connect to FSU resources.

How to find your work computer IP address

  • Click on the start button> Select All Programs> Select Accessories> Select command prompt.
  • Make sure your command prompt is at C drive. Enter C: and hit the enter key. Enter IPconfig/all (no spaces).
  • The screen will show your work computer's IP address.

Why do I need a Profile Name? - The employee may need a Profile Name so that the employee has the network permissions to allow access to their work computer from home. A firewall or ACL may be blocking the employee. The employees IT techs should be able to help set up the employee to have access to their work computer from home.

Unable to connect - Start with a co-worker that already had their computer setup for VPN services or ask the IT staff to help. If you experience issues with accessing or connecting through the Virtual Private Network, please submit a support request. In your support request, be sure to provide your IP address at work, department, building, FSUID, and explain what you want to do or what you want access to (i.e. application, network drives, web server, work computer, etc.).

Possible problem: You may need to download an update to Java for free to your home computer http://www.java.com/en/download/inc/windows_upgrade_ie.jsp. After updating Java, please reboot the computer and start again.

title-inside title-centered
2