How do I remote into my computer at work from home using the VPN?

Before enabling or configuring remote connection on your work computer, be sure to consult with your departmental IT professional. 

  1. Enable remote connection on your work computer.
    • Windows - On the Windows 10 device you want to connect to, select Start > Settings System > Remote Desktop, and turn on Enable Remote Desktop.
    • Mac OS X (High Sierra and Mojave 10.14) - On your Mac, choose Apple menu > System Preferences, click Sharing, then select Remote Login.
  2. Download and install the VPN AnyConnect Client on your home computer
    • Reboot your home computer
    • After the reboot, go to your home computer's Windows Start Menu, search for Cisco AnyConnect VPN Client and open the program
    • The AnyConnect window will come up and indicate that the VPN is "Ready to connect". In this window:
      • Enter vpn.fsu.edu for general VPN access
      • Enter vpn.fsu.edu/profilename (e.g., vpn.fsu.edu/erp, etc.) for department/group-specific VPN profile access
        NOTE - Consult with your departmental IT professional to ensure that you have access to the appropriate VPN profile and network resources
    • Click the Connect button
    • Enter your FSUID and password in the Username and Password fields, then click OK
    • Go back to your home computer's Windows Start Menu, search for Remote Desktop Connection, and open the program.
    • When the menu appears, enter your work computer's IP address.
    • Click Connect

    Troubleshooting Tips

    • Reminder - In order to remotely connect to your work computer or other resources, you must know your computer's IP address, as well as the VPN profile, server, etc. to which you should have access. Be sure to consult with your departmental IT professional and/or supervisor.
    • How to find your work computer IP address:
      • Windows 10 - On the taskbar, select the Ethernet network icon, then select your Ethernet connection (e.g., "fsu.edu"). On the next window, go to the Ethernet section and select your Ethernet connection (e.g., "fsu.edu"). Under Properties, your IP address is listed next to IPv4 address.
      • Windows (all versions) - Go to Start and begin typing cmd, then select Command Prompt. In the Command Prompt window, type ipconfig /all, press Enter, then locate the IPv4 address listed under Ethernet adapter Ethernet or Ethernet adapter Local Area Connection.
      • macOS X (High Sierra, Mojave 10.14) - To find your IP address, choose Apple menu > System Preferences, click Network, then select a network service, such as Ethernet or Wi-Fi.
    • Why do I need a Profile Name? - You may need a Profile Name so that you can have network permissions to allow access to your work computer from home. A firewall or ACL may be blocking the your access. Your IT professional should be able to help set up access to your work computer from home.
    • Unable to connect - Start with a co-worker that already had their computer setup for VPN services or ask your IT professional for help. If you experience issues with accessing or connecting through the Virtual Private Network, please submit a support request. In your support request, be sure to provide your IP address at work, department, building, FSUID, and explain what you want to do or what you want access to (i.e., application, network drives, web server, work computer, etc.).
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