How do I remove a device?

For the utmost security, it is a good idea to remove any old or unused devices from your multi-step verification account. While removing a device will mean nobody can verify using it, if you have the Duo Mobile app installed on a phone or tablet it will remain until you manually remove it from the device.

  1. Access any multi-step verification protected page, such as the Personal Information page in OMNI HR
  2. Click My Settings & Devices
    Click my settings and devices

  3. Verify using an existing device and method
  4. Scroll down and find the device you wish to remove and click Device Options
    Select a device

  5. Click the trash can icon
    Click trash can

  6. Click Remove to confirm you wish to delete this device
    Click remove
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