- Once the screen below populates, enter your FSUID and password in the Username and Password fields, then click Log In
- Authenticate with Duo using your chosen authentication method (The remember me for 30 days feature is not available for Cisco VPN). For more information about Duo, visit here.
- MacOS: Authentication failed due to problem retrieving the single sign-on cookie
- Windows: Your AnyConnect version does not support the requested authentication type
On MacOS, the progress bar will not appear, but the update should install.
If you can still not update, please contact the ITS Service Desk at 644-HELP (4357) if you experience problems.